Blog

Engineering write-ups and product releases from the team building Talkif.

All posts12

  1. Developers

    Turn detection that doesn't talk over you

    How our voice agent's turn detection decides a caller has finished, when an interruption is real and when to stay quiet, and the incidents behind it.

  2. Developers

    How a call gets a bot from the warm pool

    A call is claimed by one bot from a warm pool already waiting, not by a process that starts when the phone rings. How the claim and the sizing work.